Phil's Good A/C & Heating
Located in Houston, Texas
Address: 2955 S Sam Houston Pkwy E Suite 150, Houston, TX 77047, United States
Phone: +1 832-856-0686
Rating: 3.9
Hours of Operation
- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: 8 AM–12 PM
- Sunday: Closed
Services
-
Offerings
- Repair services
Categories
- HVAC contractor
- Air conditioning repair service
- Heating contractor
- Air conditioning contractor
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Reviews (158)
Mr. Barry was very nice and knowledgeable. He saved us alot of money with his expertise. Me and my family were without heat for over a week but due to him we had heat before the winter storm hit. Thank you
Phils good is our choice of ac services. Lance is our service technician. He is an excellent tech and very professional. COMES within the times given, never late, most times earlier than given .
My technician arrived on time and was very professional. He took his time while locating the issue mind you I had two other companies come out regarding the same issue and he was able to diagnose it and remedy the problem!
My service provider was within the timeframe provided. He was diligent and thorough in his assessment of the problem such that the problem was resolved. Thank you!
Barry from Phils was very patient to learn my AC problem and to explain everything in details. He was able to diagnose and solve the problem promptly, which was not solved at all in two previous visits by a different company. I appreciate Barrys service very much.
The tech was very kind and helpful! He walked me through what he was doing! I really appreciated his support!
Good service and very punctual. Technician tested all my heater vents and found that it was performing well even though I was staying cold. The vaulted ceiling and the draftiness of my old house are the culprit not my heater. He took time to explain my heater’s capability and some things I can do on my own to improve the results I get. A very honest company. A truly rare breed in this day and time. Would highly recommend.
As a real estate professional, I encounter many vendors and service providers in the Houston area. There are very few that can match the standard of service provided by Phil’s Good AC & Heating. This company is just simply the best. Twyla is always a pleasure to speak with, she never needs a moment to look up any order, detail or update. She can tell you what is happening with your service in the moment, what to expect, when to expect it and has the foresight to communicate any potential issues or delays. Her attention to detail and top-tier communication are to be envied by those in the customer service sector! Phil is a hands-on owner who engages with clients directly in the field and is available via phone call should he need to give advice. Every tech (and trust me, I have had several come out due to repeat issues with a faulty furnace) has been prompt, friendly and dedicated to resolving my issues. I have already referred this company to many clients and colleagues and will never stop singing their praises! Hands down, 5 stars across the board. Having AC or Heating issues? Don’t hesitate CALL Phil’s Good AC & Heating NOW!
THE Phil came out to work on our AC and he was the best. He was very kind to take the time to answer all my questions and concerns and even stayed way later to figure out what was wrong with our unit. Communication was great and always open and let us know when he would be here (we have 3 dogs). Thanks so much Phil!!!
When my new gas furnace was installed, it was making noises. The tech did a great job to make sure that problem was fully resolved! They also have great customer service :).
It only took Lance at Phil’s Good AC one visit to determine the problem.We had previously had a company come to our home 3 times with no resolve.We really can’t say enough about this company. Reputable, knowledgeable, fast, and fair!Thanks Lance!
Appreciate the honesty, rare these days. Barry was professional and trustworthy! Could’ve been dishonest about the service required for monetary gain, however he was honest about the service required. Definitely would do business with them in the future!
Not often I get to provide a good review. Technician was extremely professional and explained everything in a way I could easily understand. Also gave some good tips how to improve the efficiency of my unit. Thus, I highly recommend Phil’s Good A/C & Heating. Keep up the good work!
I have used this company on at least 4 occasions. In each occasion, they were honest about what could and should be repaired instead of simply selling me a new unit. They have saved me thousands over the last few years. They have always forewarned me of any parts delays (that happens sometimes).I recommend using this company.
The tech that came out did an awesome job explaining the problem, and what it took to repair it. This company called me with the status of the ordered part and returned to my house and fixed the problem in less than 5 days. Ill use them again.
Through our home warranty company we were able to utilize this business. This past Wednesday we called to ask about scheduling, the woman informed my husband that it wouldnt be until the following Monday. Definitely not great with little ones at home. I called and spoke to her and with no guarantees, she ended up being able to get someone out THAT DAY! Amazing and appreciated! The fella who came out was really respectful and fixed our A/c issues and then informed us what steps to take to keep it maintained, but also our next move in terms of the issue we originally called about. Highly recommend! 👌🏻
After Thanksgiving weekend, we returned to a cold home. We discovered our heat was not working.Phil’s Good AC was assigned to come out and fix the problem. I received a text message with the date scheduled. The first day of the service call, I received a text from their office saying that the Technician was on the way. Their technician Robert, was assigned to the job. Robert discovered the problem. Further parts had to be ordered. Less than one hour The office called me to schedule the appointment. The next morning Robert showed up puncture and went to work. He did a wonderful job making sure that the Furnace was in top condition upon completion of the job. Robert, the scheduling staff all performed excellent service. We’re looking forward to a comfortable winter. Thank you so much Phil’s Good AC & Heating. 👍🏾👏🏾🌟🌟🌟🌟🌟
First off I am not sure why everyone else is writing this business horribly. I had an excellent experience! Sergio came out to my house the day after I called and was extremely polite, very respectful of my house, checked everything for me answered all my questions and overall was just an absolute fantastic representation of the company. The woman I spoke to on the phone was great as well.
Came across Phils thru American Home Shield. Technician ( name was Candy) was on time, truly professional and knowledgeable. He quickly diagnosed the problem and repair was quickly and effectively made. He then went over the rest of the system to insure all was in order. No up-sell like previous AC companies. So I want to extend my sincere thanks to Candy. You represent your company very well and are a great credit to them.
My central AC went out the Saturday evening before July 4th. Placed a work order through my home warranty company (American Home Shield) and Phills Good was assigned to us. I called Tuesday morning and a tech was scheduled to come out the following morning. Mike came out, diagnosed the problem and had us up and running in about 15 minutes. Theyre courteous and efficient.
Quality work, skilled technicians, and great customer service! They were in and out in less than an hour. Lance and Ivory were polite and knowledgeable. We will be using Phils Good AC&H for any of our future A/C needs!
Excellent technician. Fixed it within 20 minutes. He explained all he did and gave me advice on how to keep my AC running smoothly. Called other companies and they couldnt show up for almost 5days. Phils showed up in 2days.
Phil and his team were fantastic. They had a pretty busy schedule the day I was scheduled for service, and came to my house in the evening. They stayed late to make sure the work was completed and had a great attitude. I would recommend them to anyone looking for quality A/C repair guys.
Very responsive and professional upon arrival. Got an appointment booked for the next day and they arrived on time, fixed my problem quickly and informed me of the problem.Highly suggest!
Great experience on a full heating and cooling installation from quote to answering questions to completing the job. Our new system is much quieter and we look forward to saving thousands of dollars over the life of our new unit. Thank you guys so much!
Lance has been out to our home twice and both times fixed what we feared was a major problem that turned out to be very simple fixes. My point here is that when coming he too through that they would be major fixes and as he got into them he found it to be otherwise. He could easily have continued to repair the major fix that we were expecting and charged us hundreds of more dollars, but instead repaired the lesser expense of a broken wire! We have never had such amazing and honest service. We are selling our house and I will be leaving their name for the new owners. If I could give them more than 5 stars I would.
Phils Good AC was assigned to repair our AC by American Home Shield. The tech Sergio was out within an hour of the 4hr window. He replaced our fan motor and had our home cooling in less than an hour. Thank you for the great service all around!!
We were originally supposed to have someone come out to our house between 4-8. Got a call about 730 saying it may be later. No problem! Phillip showed up at 915 ready to work. He found the problem quickly and was working on it withing 20 minutes of arriving. I sat outside and chatted with him while he worked. He was extremely down to earth, and was walking me through step by step of what exactly he was doing. He didnt try to up sale me on anything. I thought it would be strange to have someone working on your AC at 10 o clock at night, but we had a great time visiting and within minutes of finishing up, you could tell a difference in our house cooling off. The fact they didnt push our appointment to the next day made me appreciate them and their staff. Phillip did a great job and would highly recommend using him again!
Our upper AC went out and I got ahold of American Home Shield who we have our home warranty through. They set us up with an appointment with Phils good AC & Heating. Thomas arrived and had the problem diagnosed and fixed within minutes!!! He checked to make sure everything worked before leaving. Overall great service! Highly recommended!!
We got assigned to Phils from American Home Shield and were pleasantly surprised how great they were. Typically the contractors sent from other companies cut every corner they can and try to leave as quickly as possible. Danny from Phils went above and beyond and left us in very good hands. Also shared a lot of valuable information for basic maintenance. Would highly recommend Phils. Ask for Danny!
So grateful to Lance & Danny for coming out on a Friday night to fix our A/C. They found the problem & got us up & running. It was 86° in this house & we were miserable. Thank you to both for getting us back to a livable temperature. No A/C in So. TX in June is NO FUN! We appreciate the professionalism and efforts. Be safe out there & thanks again. Im happy that American Home Shield uses them. Even the dogs are happier 😉
AC wasnt working less than 3 months after a different company had serviced the unit, and when Phils came put, we learned why. Thorough inspection revealed the previous folks only did part of the job. Phils not only inspected, but also cleaned and charged the unit and it operates better than it has since we moved in 4 years ago. Awesome work and customer service!
I have used Phil for over 9 years; the last review I posted was 5 years ago. I purchased an old house in February 2022 and Phil came out and did a full service on the HVAC system. He fixed all the apparent issues and I was very satisfied.This week (early June 2022) the primary drain clogged and a leak developed; my evaporator coil did not have a secondary drain. This means I came home from work with a collapsed ceiling in the hallway. I called Phil at 5:30 and he made it to my house by 10 PM. He told me the issue and the solution. He was back the next day to replace the evaporator coil and put in a secondary drain.Phils professionalism and high quality work has been consistent for a number of years. I would highly recommend him as your go to HVAC person.five years ago--May 2017I have used Phil Good on more than one occasion. He does very good work and is very fair in his pricing. He finds the issue and tells you what needs to be done and gives you options. I have recommended him to other friends that need HVAC work.
Great service the technician was awsome solved a problem that another company couldnt we highly recommend this company
I originally had a bad experience with one of their reps on a previous service this week for my AC going out and requested another rep due to this. Thomas, the 2nd rep, provided professional expertise, knowledge and was very helpful in explaining everything step-by-step. He completely turned my experience around and I will definitely look at using this company again solely because of Thomas.
My AC was diagnosed correctly with one visit and the part was replaced within a hour on the 2nd visit. My AC is now the coldest it has ever been. Thank You Phils Good A/C & Heating!
Service was arranged through Fidelity National home warranty. They called the same day to set an appointment and showed up on time the next day. Lance solved my problem (installed a new blower motor). I am happy to have my ac back up and running.
Fast service! We recieved a text with our appointment time in the morning( our a/c quit after hours) ,another text when they were on their way. Jason was friendly and had our problem diagnosed in less than a minute! He had the repair done in no time! Highly recommend them!
Phils Good A/C & Heating is the only HVAC company I will call for work on our home!!!Thank you so much for your diligence to fix/replace our a/c unit and blower motor!!! For the first time since we have lived here (1998), the master bedroom is actually cooler than the rest of the downstairs!!!Y’all have great customer service not only in the office, but also in the field!!!Thanks Again,Jim
Lance came out to diagnose and fix a problem with my unit in my attic that was causing a leak into one of my bedrooms and the bathroom. He was very professional and knowledgable about what was wrong. He explained everything to me. I cannot express how much it means to a home owner to have a professional that not only knows his craft, but prevents you from having to spend money on something that is an easy fix. Thank you so much Lance and Phils Good AC.
Was on time and professional. As mine was a complete replacement of both heating, ac and duct work. There was some unavoidable inconvenience. With discussion and timing of work performed, inconvenience was kept to a minimum. I had bids from three. He wasn’t the cheapest or the most expensive but was the only one willing to do the nasty work in the attic correctly for a reasonable cost.I would use there services again.
Joseph showed up in unbearable heat and immediately got to work. Tracked down and fixed the problem without delay. Courteous and professional and knowledgeable. After a quick series of what I could only call a process of elimination he sourced the real issue. My problem was a section of corroded communication wires outside. The error code only stated sensor error. Thanks to Joseph.
So far working with American Home Shield, Phils Good AC showed itself to have more professionalism than AHS, the office Representative was pleasant and professional, I would call on Phils AC again
AHS home insurance sent this company technician to fix A/C in our house.Technician Candido is very courteous and explained what the issue is and fixed right away. They gave same day appointment. Candido stayed some time and checked house cooling properly or not. If I can give 10 stars, I would definitely give.
The technician just left my house and fixed my relay switch on my A /C unit. This company does a good and quick job. Thanks again.
Lance came to our house to fix our AC. He is very kind and professional. He was able to fix our AC that other AC companies were not able to do properly. I highly recommend this company.
Great service, competitive rates and very professional. Their technician, Lance, was able to get my issue diagnosed and resolved promptly. These are the only folks in town I do business with. 10/10- highly recommended!
Phil’s Good AC has to be the best all around AC service in the Houston area. When I spoke to the customer service lady her energy and customer service was the best, and when I was pleasantly surprised by her then the service guy came out and his attitude and service blew us away.I’m telling you all call them you won’t be disappointed!!!!!Thank You Phil’s Good AC job well done!!!!!
Excellent customer service and quick response time. My A/C ran out and with this Texas heat I thought I would have to check my family into a hotel. A friend of mine knew this guy and he came and fixed my unit that same day. God answers prayers! Will definitely be using these guys in the future.
Friendly service, quick work. They responded and accommodated our schedule by arriving a little earlier that normal. We are appreciative of their customer service. Mike
Phils Good A/C & Heating provided OUTSTANDING Professionalism and Service. Arrived on time and completed the AC replacement in a timely manner. My wife is now Cool and Happy, which makes a Happy Home!!! Thanks Phils Good A/C & Heating
We used Phils Good yesterday, I was impressed with the level of knowledge and competence. The price was about 30% less than other quotes I received, and the work was exactly the same. I would highly recommend.
I am very Happy with Reginald and Barrys work. They are very professional, they resolved the issue in timely manner
My home warranty company sent them out. The technician explained everything including the stats the home warranty company accepts to replace the condenser. He answered all my questions.
Technician showed up on time and was very nice and professional. There was no pressure to purchase anything we didnt need to, and he made sure to suggest possible maintenance for the future.
Knowledgeable..efficient..friendly..got to the root of the problem quickly... didnt try to upsale me on something that wasnt needed. I was in awe with the service. Good people do good work
Had a mishap with them coming yesterday due to bad weather but they were here this morning and did a great job. Phil is very kind and worked diligently to get us comfortable. So far cold working AC. Thank you Phil
Tom and Tony were great. They did an excellent job and didnt leave any mess, Would definitely call on Phils Good A/C in the future, Thank you!
Nice and Friendly!! Great Great Service
Phil did a good job and was very polite . He answered all my questions and told me about the problems with my unit. He came on time and left the work space clean.
Every technician that has come out has been so polite and helpful. Most recently, it was Barry. He got here when he said he would and fixed the problem.
Great service all around. They were very responsive and installation was complete in a timely manner even though my unit was in a tough spot to get to. I recommend using Phils Good A/C Heating
The repair man Lance was very friendly very professional and very personable. He was on time and had my air conditioner fixed in no time.
Great Service, reasonable price and my Air Conditioner unit sounds like a new car and finally cooling. Thanks Phil
Awesome experience! Very honest and upfront people. A+++. If only you could find more businesses with this kind of integrity and swift service. Thank you Lance and Twila!
I would recommend them as they did a great job, very professional and great at explaining the issue and caused of repairing my A/C. Thanks again
Lance has excellent customer service skills. He help me understand what was going on and I like the communication from lance..thank you! Great service
Really quick and efficient. Problem solved
Barry was phenomenal. Very kind and patient talking me through the processes, and beyond professional.
Joseph was so kind and knowledgeable. He taught me as he worked. And he Worked in the rain. Hands down best place and great guy!
Great service. They were here at the time promised. Very friendly and explained the problem with the unit . The work was completed in a timely manner.
I WAS SKEPTICAL AT FIRST. ALL IN ALL THE GUY WAS ON TIME AND VERY PROFESSIONAL HE CAME TO FIX MY HEATER. THE DAY HE ARRIVED WE WERE SUPPOSED TO HAVE A ARTIC BLAST THE NEXT DAY. MY OH MY HE BROKE THE BAD NEWS. THEY SENT THE WRONG PART. NEEDLESS TO SAY, HE CALLED THE PARTS COMPANY AND TOLD THEM WHAT HAPPENED. THEY ASSURED HIM THAT THEY WOULD EXPEDITE THE PART TO ARRIVE THE NEXT DAY. THE PART CAME IN, THE GUY CALLED TO LET ME KNOW HE WASIN ROUTE. HE ARRIVED CAME IN WENT TO WORK AND VIOLA FIXED MY HEATER.YES I WOULD RECOMMEND THIS COMPANY.
Highly recommend. Could not have asked for better service!! Not only was his knowledge and know how on point, but he was a genuinely kind and honest man.
Did a very good job on our drain pan,and was very neat with there work!Good job Phil and company!!!! I would recommend to family and friendss.
Sergio came out on time, quickly diagnosed and fixed the problem. I highly recommend Phils Good A/C & Heating.
Very professional and fast service! I was very impressed with how friendly and knowledgeable everyone was! I would definitely use Phils Good again!
Excellent service. Technician was timely, friendly and courteous. Love it and would certainly recommend the company to friends. Thank you.
Great guys. Listened to the issue and got it resolved right away . Ty!
Awesome Customer Service and great experience. Saved me a lot of trouble. Very Honest and hard working. Highly recommended.
Hooray for Phils and thank Heavens for Barry! My house is no longer 91 degrees! 🙏🏻
Had very prompt courteous professional service. Will def use them again.
The technician, Lance, was not only knowledgeable and on time, he was also very professional and left everything in great working condition.
Technician was knowledgeable and listened to my questions. He diagnosed & repaired the problem.
The technician corrected the issue
Awesome Technician…Timely work…very considerate customer service….overall great service…I was so appreciative…❤️❤️❤️
Great service... came out on a Saturday in the heat and was professional, knowledgeable and very friendly... recommended!
Grreat service, professional technician!
Love this A.C. company. They will work with you all diff time of day. Very reliable
The technician was on time, very knowledgeable and professional. Highly recommended!!
The service was excellent. Customer service was awesome. And work was taken care of.
Technician arrived when promised, and got the job done quickly. Would call them again.
Their technician was professional and competent. A fine establishment.
I have been using this company for years I love them family friendly and reasonable.
Great service. Professional and knowledgeable.
This company provided fast and efficient service and you cannot beat the price for this quality service.
AWESOME service!
Hands down the best and most trust worthy service. Highly highly recommended!
They were very good and professional.
Everyone is kind and so helpful.Definitely 5 star
Great company I recommend them to anyone
Very good at identifying the problem and resolving the issue.
Very precise, professional, knowledgeable, patient, and pleasant.
Fast, excellent, and very professional service
Thomas was SO helpful and knowledgeable!
The tech was professional and polite.
Best AC guys around
On time and knowledgeable
Great service!
AC
On time and professional.