Houston A/C Air Conditioning & Heating Services

These guys are great! Able to get me on the schedule right away and make repairs during visit.

Falls A/C and Heating Services Inc. was assigned to diagnose and repair my a/c when it stopped cooling. I was thoroughly impressed with the service I received from Ashley, Steven, James and Daniel. Each played a part in providing excellent customer service. They worked tirelessly and showed great respect for me and my home. I highly recommend this company!

This company was assigned by my home warranty Monday morning and I received a call within a hour that someone would be out soon! They repaired my a/c replaced the part pretty fast and I had a cool house that night. & they called the next day to make sure everything was good. I definitely recommend them!

We had a home warranty issue and Dave came out diagnosed the issue and gave us a good price and advice. He gave us options and pros and cons and we told him what we wanted.James installed it and was on time, quick and did a great job.

I wanted to jump on and give a review, since they seem to be mixed here. I went through the home warranty (First American) and was told it could take up to 48hrs for an appointment to be scheduled. Within an hour, I got a call from David letting me know hed be here in 10 minutes. He was on time and professional. It turns out our thermostat wire was rusted and needed to be replaced. He was in and out in 15 minutes! We will absolutely use this company again if the occasion ever arises. Hopefully that wont be for a long time, though. Haha

Mr Falls knows his job v well and v competent and and he knows how to interact with home warranty companies. Satisfied with his work. Will hire him again. Would recommend to anyone who is looking for a reliable company. Would not let you down. Thank you Mr Falls and your team for all your help.

I have been using them for 8 years now and would highly recommend them. They are straight-forward, honest, and reliable.They have completely replaced one system (that was 27 years old), and replaced the attic blower in the other. I have had zero issues with anything they have fixed, and was not pressured in either way with the repair vs. replace options.

As many others have shared, we were referred by our home warranty company. In a household of six, we were fairly desperate to get an increasingly warming home to cool off. My first call was on a Monday, and the first available appointment wasnt going to be until that Saturday. Horrible news nonetheless. We needed to go thru the warranty company, so I was stuck with a company I had never heard of, with 100s of companies within throwing distance. I decided to stick with it and hope for the best. Surprisingly, I get a call late afternoon Friday from one of their Technicians. He said he could squeeze us in that evening. Showed up, masked, tools in head, ready to save us. He and his partner quickly identified the issue, charged the a/c and left us with both explanation of the needed repairs, and some tricks-of-trade options to get us through. We had a leak in the Evaporator coil. Big job. We called them the next day to schedule service. Within a couple of days and a few hours, they had the new coil in and cranking. The work was clean, their demeanor professional, despite the ridiculous heat and having to mask up, and done in a timely manner. About two weeks later, we noticed our upstairs level wasnt cooling very well. We tried some of our own self-diagnosis, but eventually called Falls back and asked them if they could give us some advice. Not only did they have a technician call us back within an hour, but they were able to get us an actual visit within a couple of days. Once again, professional technician arrived, quickly assessed the issue and fixed it within minutes! We were certainly thankful and blessed to have these guys on our side! Highly recommend them for any of your service needs. Thank you Falls A/C!!!

Its mid-August in Texas, and the temp in my home kept creeping up and up over the past several days. I put in a service request through First American home warranty, and they partnered me with Falls. I called them first thing upon opening, and their earliest appointment was for tomorrow. Ugh! I called another service, and they could come today...but i really wanted to go through the warranty (and had already paid the service fee online). I called Falls back, and asked pretty please could they squeeze me in. I also explained that my husband is a transplant recipient, and its not good for him to get hot. She called the supervisor, then called me back to say that yes, they could squeeze me in today before 2 pm. He arrived around 11:25, all masked up, replaced the capacitor, and we were back up and running in under 15 minutes. Its already cooling off in here and feeling much more comfortable! THANK YOU, THANK YOU to Falls A/C! You rock! Thank you for caring about people and providing not only skilled repairs but great customer service. Will definitely use again!

We were assigned Falls A/C through our homewarranty, first American after having several different contractors come to our home to do NOTHING!!! Falls A/C immediately identified the problem and corrected it within a day. They did not perform unnecessary work or try to upcharge me like the other contractors did. I was experiencing issues with my ac since May 2020, (unit wasnt cooling) and when Falls A/C came out, they knew EXACTLY what to check for and knew how to correct the problem! If youre reading this review, look no more! This is the company for you!!!! I will say, expect a 4 hour window for service, but you can trust they will show up and fix your problem!!!Thank you Falls A/C for making my home cool again!!!!

I have to say this is the most professional A/C company I have ever used. They came out in a timely manner and diagnosed the problem and was able to fix it within a great time frame. I understand parts must be ordered and in Houston where the Summers last at least 10 months out of the year. I was very impressed at how quickly they were able to get the parts needed to repair my home. I will recommend this company to anyone that needs a great and professional A/C company.

When we have Falls A/C come out for service, they are always very professional and quickly resolve the problem. We are very happy with their service and would call them again in the future.

Falls A/C was fast and explained in detail the issues our A/C had and the easiest way to fix it for the least amount of money. The service technician was awesome!

Our home warranty First American assigned Falls when our AC stopped blowing cold, they came out on a Monday took about 20 minutes and said the outside unit needed to be replaced, which it did the thing was probably 30 years old. They were back out Wednesday with the new unit and installed it in the pouring rain. Very happy with the work!

He was very professional and polite. He explained the problems he found and walked us through what he was going to do to fix the issue. He didn’t leave until he made sure our A/C worked… Great Guy!

My home warranty chose Falls A/C to repair my outside A/C unit. They came out quickly and replaced the capacitor on the outside unit in a very short time. We can sleep again in comfort. Thank You Falls A/C !! Its so rare to have fast and good service. Nice to know it is still out there.

Really happy with the level of professionalism that the company employees and owner showed. They were quick to respond and made my situation a priority in getting completed quickly. Went over repair options in detail. We used them through our home warranty and I was nervous about using a company that I’m not familiar with but it worked out and we are very happy with this company. Highly recommended! Thank you falls ac!

This company and people are amazing. Professional and honest. Today I had them install a new AC unit. My old unit was 26 years old! I would trust them time and time again

My home warranty chose them, they came out very quickly and replaced my whole A/C unit. They were very quick, professional and very knowledgeable. Im very happy with the service and my a/c is working great..brrrr

After reading the reviews I was a little scared on using this company. But I have to say these reviews are all false. Falls A/C is the most professional and polite company I have every used. They were completely honest about what was wrong with my a.c. and even took the time to explain exactly why my unit no longer worked and answered all my questions. Never once did they get upset or seem like they were in any kind of hurry. Thank you. I am now a customer for life.

Satisfied with units. The workers who installed my heater broke my hall light cover and ladder to attic. Said light cover was loose and stairs were old. Said 2 thermostats on truck but one bad and didnt know which. One tech who later came out to replace thermostat said they would check into those things but havent heard back.

I was concerned about the negative reviews, but my experience was fine. I had no problem scheduling the service call. The technician, whod been doing this for 20 years, arrived on schedule and fixed the problem. All in all, a totally professional and pleasant experience.

We had some existing A/C vent problems on a home we just purchased. They came out and accessed the problems, gave us a very fair quote, then repaired it the very next day. Professional job!! They even replaced the light bulb that was out in my attic.

Our home warranty partnered us with Falls A/C. We had great and quick service from David. Extremely happy!

Great prices and work, thank you!!

Technician was fast and got our house cooling again quickly in this heat.

Great service! Honest and very professional! Highly recommend!

Weve been using Falls for about12 years and alway receive excellent service. Very knowledgeable and courteous.

They were very professional and worked with my home warranty, this was a very positive experience,great group of people!

This company is the most honest youll find in the industry. The owner is straight forward and doesnt try to sell you things or fix things you dont need.

Technician were extremely knowledgeable, friendly, and thorough.

Very friendly knowledgeable and is fast in fixing the problems with your ac unit! Owner and staff are very helpful!

Easily understood the problem and solved it quickly.

Great company very helpful and the owner is very knowledgeable, great staff

Great company. Very knowledgable.

Vary nice people

Awesome people ....

Good service