Evolution Services Group

Air conditioning repair service
4.9 (40 reviews)
📍 20619 Kerby Place, Cypress, TX 77433, United States
📞 +1 713-401-4490
🕒 Thursday: 8 AM–5 PM

Located in Houston, Texas

Address: 20619 Kerby Place, Cypress, TX 77433, United States

Phone: +1 713-401-4490

Rating: 4.9

Hours of Operation

Open Now
  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Services

  • From the business
    • Identifies as veteran-owned
  • Service options
    • On-site services
  • Offerings
    • Repair services
  • Payments
    • Credit cards
    • NFC mobile payments
    • Credit cards
  • Parking
    • On-site parking

Categories

  • Air conditioning repair service
  • Air conditioning contractor
  • Appliance repair service

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Reviews (40)

5.0
2023-02-16

I was referred to Evolution Appliance Repair by Fridgidaire as one of the companys that repairs my dryer. I received a quick appointment by a courteous representative. The repairman was Brian. He was very professional and experienced. What I like the most is that he let me know what the problem was in detail and provided the rate before repairing my dryer, and cleaning the dryer inside out as a part of the repair. I was very pleased with the service, pics of my old/new parts and emails of everything. Thank you so much for your service.

5.0
2023-08-29

We are so grateful for the swift, excellent, friendly, and professional service offered! Our AC went out over the weekend and Brian arrived first thing Monday morning and managed to acquire all necessary parts AND install them same day! By Monday evening, we had working AC! Please consider Evolution Services for your AC needs - were very happy with the service.

5.0
2022-11-17

Brian, the owner of the company, personally installed an oven, wall unit. Above and beyond our expectations of service -- professional and polite to our tenants, knowledgeable and thorough. Went the extra mile with the oven in setting the time, relocating and helping with a microwave.Back story: GE oven that I ordered from Home Depot was rescheduled 3 times over a 6 month period before I wised up and got a different oven from Lowes -- in each case rescheduling the oven install with Evolution was done painlessly. SO NICE!We look forward to continuing doing business with Evolution on duct work and any other repairs we may need with our own home and our rent houses. My husband and I are very impressed with the quality of work and knowledge. Timely too.

5.0
2020-06-27

Brian was the first to respond to my quote request. He came out to fix my familys dryer and quickly had it up and running again. Hes professional, polite, and holds an exemplary standard of customer service. We will definitely use him again and recommend him to anyone who needs an appliance repair within his expertise.

5.0
2020-12-22

Ill join the chorus of praise for Brian for his helpfulness, honesty, and professionalism. Just call him and he will do you right. And he made no money off of me, heres my story. I called him about an LG refrigerator that had the SECOND no cooling issue in 5 years due to compressor failure (theres currently a class action lawsuit on these). LG replaced the first one which I paid for and should have been under warranty (what a ripoff). He said he could replace the compressor again but since this is the second time in 5 years he wouldnt chance it because it could fail again. And I agree. He went on to suggest brands that are highly reliable and even offered to give me his opinion on my new purchase. Which I accepted, and with his blessing I ordered a new refrigerator. So now I will have a brand new refrigerator and I wont need his services. BUT, if any of my other appliances break down Im calling him and no one else. And so should you.

5.0
2020-08-26

I called Brian and he was at my house 15 minutes later. Diagnosed my washing machine and quickly found the issue. Had the part in stock and fixed it right then and there (less than 1.5 hours of total time). I was going to have to wait at least a week and a half if I used my previous company. 10/10 would recommend Brian again. Thank you for the quick and affordable service job. Ill be calling you for any future appliance repairs.

5.0
2021-12-28

I gotta say this company helped me BIG time! I have been in need to get my washer fixed the other company I normally use had told me they will come until next Monday i was not going to wait that long, tried calling other companies they were all booked BUT!!!!!!! Ashley called me today and was really friendly and really great person to talk to not only did she provide great customer service but she was able to find a technician to come out to my home the same day! They send me a message of their ETA and sure not they arrived on time and they fixed my washer as promised and the price was justified! Thank you so much for helping me out and now i know i can trust on this company that i will recommend to MY customers that we have for our business! Highly recommend them and Ashley thank you for the help and never lose your customer service skills.

5.0
2021-06-30

We highly recommend Evolution Appliance Repair. They responded immediately to our call, ordered the failed part, picked it up from FedEx, and arrived to repair our dishwasher. And tonight we are running a load of dishes! This the first time I have ever posted a recommendation online. But we were so impressed that we wanted to share our experience with this excellent company.

5.0
2021-09-08

I am extremely satisfied with the service that Evolution provided! They are prompt, professional, with the best quality repair. Brian came to fix the lid lock on my washing machine and is one of the best technicians! I defiantly recommend these guys!!

5.0
2022-01-25

Had an issue with my washing machine not draining correctly last week. The 2 gentlemen came out same day I called and found a baby sock in my water pump. They took it out and said the pump is still good and only charged me the service fee. Their promptness, professionalism and kindness is greatly appreciated and I would highly recommend them.

5.0
2023-05-16

Great service at fair prices. Very fast service.Update 5/16/2023 Brian fix my LG refrigerator...it turned out to be a very minor fix. Service was spectacular. I am also going to have them fix my oven and LG split AC/heater. Very fair prices and do not do unnecessary repairs. A+ Service.

5.0
2021-09-22

First, I would like acknowledge their customer service. They really were exceptional!From the ladies on the phone taking the calls, to the gentleman who came to service my refrigerator. When I say that this company went above and beyond to help me with my refrigerator (I got scammed and got sold a lemon), it just does not do it justice. They have forever gained my loyalty!Mattia was the service mechanic, and he was super professional. Brian - who I did not speak to personally, but when I was speaking with Mattia I could tell Brian only hired the best to represent him and his company.I will only recommend Evolution from now on.Support your veterans!* In the end I had to get another refrigerator. Like I had said, the man I bought the fridge from, knew what he was selling, and still did not care. (Hes getting a review too)

5.0
2020-09-09

Brian did a great job. I submitted a form from his website and he got back to me quickly. Based on his questions I could tell hed already noted what I explained on the form and it saved us time. Additionally, he got the specs from me he needed to pick up parts on the way for what he thought would be the likely solution to our oven problem---again saving time that he was able to confirm the problem and do the repair all in the same visit. We will definitely refer our friends to him and save his information for when we need it again. Absolutely professional & trustworthy service. Thank you!

5.0
2020-05-09

Brian came to fix our refrigerator that stopped cooling the night before. I called him mid-morning, and he changed his schedule to come by and confirm the issue within an hour; he already knew what it was from our phone call. We had to let the ice melt for a couple hours, but he then circled back to fix it the same day even though it was late in the evening. He’s also reached out several time just to make sure everything is working. Excellent customer service, extremely knowledgeable, professional and competitively priced. He is now my go-to person for appliance repair. He’s a great example of the good work that is hard to find these days. Thank you!

5.0
2022-06-14

I HIGHLY RECOMMEND! I was fortunate to find this honest, reliable company and I’m a repeated customer. I’ve had my washer, dryer & garbage disposal repaired by this company. I would refer them to anyone looking for A/C and home appliance repair! Their customer service is impeccable.

5.0
2019-12-04

The quality of Evolutions work is outstanding, theyre always on time and we have had an excellent experience with the quality of their work. I appreciate everything that Brian has done for us at our house and with our refrigerator in our motorhome. Hes an excellent appliance professional.

5.0
2024-01-29

Called for a washer Dryer repair. Not only did they fix my washing machine. They provided a great service and professionalism. Will be using them again for sure!

5.0
2021-09-10

Absolutely stellar service. Kept me in the loop as to replacement part status as well as arrival time. Highly recommend. Contacted three other companies and they were the only one willing to work on my Bosch dishwasher.

5.0
2019-12-19

We received good service. The technician showed up on time of appointment. Unfortunately he did not have the part on hand to complete had dryer repair. He returned the next day, Sunday, to complete the repair. Gas dryer not drying. Replaced sensor strip. He recommended to remove lint build up and proceeded to do so.ir been 3 months and dryer is working properly.

5.0
2020-01-30

I called in the afternoon and scheduled the appointment the next morning for a Kitchen Aid dishwasher. The dishwasher required ordered new assembly parts, which he picked up and installed the next day. He was extremely knowledgeable and personable. Would contact them for any appliance repair.

5.0
2020-12-07

Brian was at my home within the hour to service my Kenmore dryer. He quickly identified the problem, and it was fixed within minutes. Very professional, prompt, and great customer service.

5.0
2023-02-10

Brian fixed our washing machine. He absolutely knows what he is doing and has a great personality. I am now a customer for life! Thank you again Brian!

5.0
2019-07-03

Brian Busby came and fixed our dryer. He was on time, courteous, and new what he was doing. He had it up and going in no time! We will definitely us Evolution Appliance Repair again.

5.0
2024-02-06

Fast and very professional. Brian was very knowledgeable on the job being performed. Would highly recommend to everyone when service is needed.

5.0
2020-11-14

Brian is absolutely tops. Reliable, hard working and deep knowledge of the appliances and their bugs. His experience in diagnosis is invaluable. Responsive and a good guy to work with.

5.0
2019-10-30

My $3600 Kitchenaid combo oven microwave died. I called my home warranty company and they came out. Yvette told me the control board was no longer available and the warranty company said they were sorry about that. The unit is about 15 years old.I knew Mr. Busby was in the business and he confirmed the same diagnoses HOWEVER he said there was a company that reworked these boards and gave a warranty for their product.He sent it off and about a week later returned with the “new” part. He installed it and all was well with my oven.For a few hundred dollars he fixed me up and I did not have to replace the oven which is a custom sized unit and almost impossible to replace for less than $5K.Mr. Busby is the only appliance service person who will be entering my home in the future.

5.0
2021-04-25

Brian is awesome! He beat the local competition but a longshot and was very knowledgeable, friendly and efficient! Definitely using evolution appliance repair indefinitely!! Thanks Brian!!

5.0
2021-04-26

Great service! Im definitely not a repair or appliance type of person, Im just a USER 😊. These guys came in, diagnosed the problem and fixed it in a very timely manner all while being polite and professional. Now I can get back to washing!

5.0
2023-03-13

Brian was PHENOMENAL! Clean. Friendly. Extremely nice people. Honest and reasonable. Quick service. Did I say honest?

5.0
2021-08-05

Brian was professional, timely and explained everything as he went along. I will use this company again and refer family and friend.

5.0
2021-09-07

My go to appliance guys! They were recommended by a friend and I have used them several times. Responsive and honest!

5.0
2020-01-16

Very knowledgeable and efficient! Our ice maker was repaired quickly and at a reasonable cost. Highly recommended!

5.0
2019-12-27

Very professional, reliable, friendly, inexpensive and trustworthy company. They came in, did their job, and got out in less than an hr. I recommend to everyone

5.0
2020-07-15

Very polite, professional, and accurate and fast diagnostic. He really seems to care for customers and his business too.

5.0
2020-05-14

I got same day service for washer repair. Very good service, recommend.

5.0
2022-03-15

Great customer service, professional and honest 100% recommended

5.0
2019-11-02

Fast, professional, dependable service. Highly recommend.

5.0
2019-12-01

Terrific work. Will absolutely use again!

5.0
2020-07-16

So informative and great customer service!