ARS / Rescue Rooter

I’m very impressed with the level of service that ARS provides. I called about my old water heater that was starting to leak and inquired about getting it replaced. The appt was set up immediately and the tech was fantastic and very knowledgeable. He provided me with different options of water heaters and had reasonable prices for a water heater replacement. I went with another 40 gallon tank. The installation crew had it replaced in no time!

Today I had a plumber from ARS come out to the house and he did an excellent job servicing my water heater. He was extremely friendly, explained what he was going to do, and did it in a timely manner. Every time I have a service person come to my house from ARS. They are always courteous and efficient and do an excellent job. I would recommend them highly to come into your home. I always feel safe having them come do a job for me. . Henry.

Tucker arrived this morning around 9 and spent over two hours unstopping my kitchen sink. He worked so hard and through it all was so kind, patient, never giving up, always gracious and totally professional explaining everything he was doing to resolve the issue.He snaked both drains with his 75’ router all the way to the main sewer line at the street, twice through the main line and once through the other drain line. He didn’t give up while keeping everything clean and picked up after himself. As bad as it was, he totally calmed my concerns and gave me hope so what a blessing he was to this Senior! Tucker had the best attitude ever, is such truly a godly man too. I have the utmost faith and confidence he resolved the problem and gave me a 90 day guarantee plus has someone coming today to look through the lines with a camera to make sure.God bless Tucker and ARS Rescue!

The ARS techs came in at the appointment time, and performed the change of my two 40 gal water heaters in a single afternoon. The job was very professional and they changed out all the electric lines, drainage lines and new steel drip pans. No mess and left all cleaned up. Very good and professional job.

The tech arrived late. My appointment was scheduled between the hours of two and six pm. I believe the tech arrived after seven. He requested two gallons of hot water to flush tha system, which I provided. I also provided him with a ladder to access the attic because I felt the wall mounted ladder wasn’t safe and capable of supporting him trying to carry the two gallons up and into the attic. Also, all throughout the evening, he continued to call me someone else’s name as I corrected him each time he did it.I apologize for holding people and businesses that I enlist the services for to a higher standard. I expect to get what I pay for.Lester D James

Justin that came out and installed our tankless water heater was amazing to deal with. Him and his helper worked hard, communicated well and left zero mess behind!Justin was able to thoroughly explain the functions of the unit and was very knowledgeable about everything from instillation to maintenance.

We live in an older home and have called ARS to come to out a few times already. I’m so glad that they send the same technician each visit because David is awesome and so helpful. Every time he’s came he’s always been respectful and friendly at our home which helps us to trust him and his advice. I also wanted to mention Jake and Dameon who’ve assisted David at our home also have been just as pleasant to interact with. Even thought this is our first time dealing with homeowners problems I’m grateful that we called ARS to get us situated.

After several frustrating factors that led to my home spending several days in the Texas heat (September horrible heat), without a working a/c unit, Chad was sent to see if he, along with ARS/Houston could serve my needs. Chad was incredibly professional, knows mega amounts of hvac knowledge and even showed me photos of concerns so I could better understand. Chad was able to inspect, troubleshoot best case-scenario options, create dialog that helped me better understand my a/c needs that would allow for consistent, economical cooling in a room with a “full wall of windows” facing the lake. He explained equipment square footage demands & then provided several options for financing. I researched other a/c companies in the area only to find ARS pricing a few thousand more, but the peace of mind to have the job installed correctly, have surge protectors placed on both units, a halo system installed, an amazing warranty …well it let me know ARS was right for us! The installers did a fantastic job as well!

My technician, David, was absolutely incredible. He even helped by carrying in some heavy water cases that were delivered outside my door. He was kind and very helpful in resolving my plumbing issue. Hes awesome!!!!

Adam came out to check out our A/C system which had frozen up. He explained things clearly and took lots of pictures. Adam was honest and gave us good advice which helped inspire a lot of trust. He was able to get us up and running before the heat wave hit. Amber in scheduling was a little flustered when I asked her a question which took her off script but we were able to schedule a comfort specialist to come out quickly to provide a quote.

Miguel was amazing at diagnosing the plumbing issue. When he suspected something more he immediately called Jake (his supervisor) who promptly arrived and cameraed all the lines. They were professional and courteous and explained and showed everything in detail. All lines were cleared and tested to my satisfaction. Thanks Rescue Rooter!!!!

Jahlani performed very professional satisfactory service. He clearly explained everything even to letting us know if he spoke too fast to ask him to slow down. Although there were things that could be fixed, there was nothing imminent that was dangerous. Good for peace of mind.

They worked very quickly and efficiently. The guy was able to tell me the problem within only a few minutes, and I think he was here for about 1.5 hours max. He was very nice and their prices were reasonable compared to others. Highly recommend.

This company is amazing! I called the customer service representative was very helpful as she found me a reasonable slot of availability, they were out within 2 hours of the call. The technician Victor was amazing he listen to me and my husband concerns and answered our questions while he diligently worked. He got the problem resolved in less than 30 mins. He was very knowledgeable and well mannered. Thank you guys for such a wonderful experience!!!!

ARS installed a new Flowtech system for my plumbing. David was on time and finished the installation quickly. He also gave me pointers on using the system to ensure its effectiveness. All in all, I am very pleased.

Thank you ARS for sending out Jonathan Barajas to take care of our kitchen plumbing issue!!! He was professional, timely, and dedicated!!! It was so great to have you guys come out and simply take care of what needed to be done!!! I would highly recommend you to everyone!!!

Today I had a plumbing issue in my bathroom.I called ARS and within the hour my plumbing problems were resolved.The plumbing technician named Manuel was very knowledgeable in all aspects of plumbing.Mr. Manuel inspected my bathroom toilet and gave me a free estimate and consultation.Today Mr. Manuel was able to repair my broken toilet.Thank you ARS for hiring Manuel.Please tell Manuel thank you because he showed me what was wrong with my toilet.While he was working on the toilet he informed me what he was doing. As a customer and a homeowner I truly appreciated all the information when repairs are done and completed.When you are ready to get your next home project plumbing work completed please call ARS.I recommend ARS because they are a professional company and will do what is necessary to complete your home project in a timely manner.

Great on communication and scheduling appointment. The guy was great in fixing the issue, cleaned the area behind him and the whole service within the same day. I’ll give 5 hearts instead of stars if you reduce the prices a bit. Probably 20% higher than market but I certainly will call you back for future services

Our technician was great. Very knowledgeable and honest. He attempted to solve our problem and we believe he has. We would definitely request him in the future.

A/c tech Adan arrived quickly and explained what needed to be done. He was very polite and knowledgeable and fixed our issue swiftly! We will continue to use ARS our A/C, plumbing, & electrical needs from here on! Thank you for taking care of us and leaving us with confidence in the company & its technicians!

I recently had an excellent experience with ARS/Rescue Rooter of Houston North when I needed emergency plumbing service for a toilet overflow. I have only been in my home for a week and had no idea what the issue could have been. Austin arrived and efficiently resolved the issue by properly cabling out the clog. The service was professional, effective, and completed in half an hour. I highly recommend ARS/Rescue Rooter for plumbing emergencies!

ARS rescue rooter definitely helped us out. Jamil was kind, prompt and extremely knowledgeable of all my questions. He fixed our issues fast and the price was affordable for the services rendered. He is extremely professional and helped out our family in late hours of the evening. Would recommend to all.

ARS was able to come out same day when Outside water pipe bursted. The tech worked in the dark late into the evening. The pipe was replaced and water restored that evening. Very professional tech, great job. I would recommend them to all my friends and family.

The technician was very professional and polite. He described what could potentially be the issue. After checking out my clean out line he quickly assessed and described the issue. He gave me my options. He conducted the repair, my issue is resolved, and he shared the return visit options should the issue reoccur. I was very pleased.

Had a pretty good experience today. Needed emergency drain unclogged. Tucker K was professional, detailed, explained everything up front, final bill was without any surprises. Technician was bit late, but totally understandable. Their office called and communicated with me when he was on his way. Very satisfied

ARS were able to send someone out Friday afternoon to give me a estimate on water leak from faucet area - He gave me a price and I wanted to get another plumber I use sometimes- He could not make it so I called Vance back and he could not get a crew together, but said he would do himself. And he did Saturday afternoon into evening and got it fixed. My Patio Hime complex is on same meter, so I needed to get done quick and he helped me out of a jam. He came back on Sunday to fill in and help me with a drain problem. He could not fix, but set me up with someone else within a few hours.He was very helpful also

We were very well pleased with the service man. He explained in deal All of the possibilities that could be going on before he got started. Very professional, very Nice and respectful. Great Service. Well Please .

I called ARS for assistance for A clogged Toilet after trying to clear it myself. They scheduled a convenient time to come out. They used state of the art equipment to find the source of my backup which was deep in my pipes, unclogged the jam and did it for a reasonable price. Thank you David and Jamil for helping us Excellent Customer Service and patience.

I had the pleasure of having David help me with an issue I had been struggling with for a week, and he was absolutely phenomenal! He fixed everything in no time and took the time to explain what was wrong in a detailed but easy-to-understand way. David even gave me helpful tips on how to avoid similar problems in the future. His professionalism and knowledge are unmatched. If I could give him 20 stars out of 10, I would! Highly recommend David for anyone in need of fast, efficient, and friendly service!

Very pleased with ARS/Rescue Rooters timeliness & service. Vance, the plumber assigned to my work request, is very knowledgeable, courteous & professional. I highly recommend asking for him, if ever youre in need of plumbing repairs. Thank you ARS for a job well done.

This Ederly Miranda, the crew they sent to my home are both professional.They prep the hallway to my kitchen sink w/ cloth & bring they towel to clean the mess after wards. And very detailed in doing their job correctly by making sure the work was done right. I’m talking about David Crawford Drain Specialist & his trainee. I give a grade of 101% for both them. Because I never been satisfied with my previous call w/ ARS Rescue Rooter, like this. Please Let future trainee assign to David Crawford & let him train the future specialist. Thanks Ederly Miranda Very Satisfied Customer.

Dan was so helpful in identifying my problems, providing solutions and recommending reliable people to fix what was out of their scope. He was respectful and efficient. He removed a sink, replaced my disposal and lined up their drain guys to finish up the work for me. I highly recommend ARS, I’ve used them multiple times and am always very happy with their service!!

David Michael Crawford was the technician that came out and fixed my stopped up sink. The appointment was scheduled for 2 hours after I called and it was fixed the same day. He was very nice and even made sure my autistic child was ok with the noise. That means a lot. He gave me all the options and didn’t push me into a higher priced option. Great service.

ARS is an amazing company! I have used them for both HVAC and Plumbing and I have never been disappointed with the service of the cost. They have always been thorough and attentive to detail. The technicians have all been friendly, fair, and wry informative, and I always feel comfortable with doing business with them. As always, my experience with ARS was worthy of my time to leave a praising review.

Had ARS do a whole home repipe. Carlos and Kevan came out to do the job. They were extremely friendly and very respectful of our property and our time. They worked quickly and efficiently. When they were done, Larry came out and patched up the sheetrock and was very nice and did great work. You have gained a customer for life!!!!!

The service technician was efficient and very polite. He explained the process and went to work. Following the inspection he explained what he found and what was needed as far as service and repairs. I highly recommend ARS.

Stacey hall thank you for the best customer service you’ve ever gave me in my entire life if I could give you 1000 stars I would you are so wonderful and explaining things and making sure that my heart is content if I could give you more than 1000 stars and recommend my family and friends I would do so with that being said thank you for the customer service that you have given me Even though it’s a rainy day you made it a sunshine day just for me. I hope they appreciate you as much as I do customer service from you is a number one.

You’re technican Victor was very knowledgeable and walked me through his process by which he evacuated my heating system.He was very courteous and proficient in all aspects of the check/tune-up of my unit.I appreciated the time he took in doing his job and feel satisfied with everything he did and suggested for future performance of my system.

Very fast, very clear instructions on what needed to be done and at what cost. Best options considering I have a special needs household. I am so grateful for the friendly, quick installation of my new water heater!

We are grateful for the service received.The professionalism from the Sales Representative to the highly experienced installers Julio and his partner.I was not disappointed to have called ARS for my AC Replacement.

Darieck de la Cruz came over and diagnosed the fault in our air conditioning unit after 2 attempts. He was very good and shared what he knows or what he learned about our ac unit. He was very knowledgeable and didnt mind explaining to us what the problem was or could be.5 stars to this guy!He is the ARS guy to call whenever you have an ac problem!

Justin was outstanding. Awesome expert. Installed a new smoke detector quickly and went above and beyond with assisting in determining the reason we kept getting a low battery warning in the same room. Thank you Justin, we now have an outstanding service expert we can call on in the future in the event we may need him.

I had a clogged kitchen sink late in the evening and Mr. David Crawford was a godsend who was able to come out even though it was late and get me all sorted in less than an hour. Awesome plumber, terrific information!

The estimator Jamil was terrific. He came out the night we had the issue. He gave us three viable options across different cost ranges with different warranties and was extremely professional and gave us a great explanations. We will absolutely call him back first next time we have an issue.

Needed ARS to install 2 Stop-Valve/Angle stops. They charged me 250, honestly it was quick and easy, easy money spent so I could turn back on the water to my house.Dan was amazing! He told me about his 40 years of experience and wr exchanged stories based upon what we have seen and we shared laughs. I look forward to calling ARS when Im in need of plumbing services that I cant do.

Five stars is honestly not enough for the service I received from Blake Crites today! He inspected my ductwork thoroughly insured My HVAC system was properly sized and gave me a quote for replacing my ductwork that I couldn’t pass up so they’ll be installing tomorrow!

Miguel was courteous and helpful. He fixed the problem quickly and efficiently. Using ARS was a time saver and a money saver for me. I’ll definitely use them again!

After a recent power outage I noticed oil on the floor of my Generac cabinet. I called Ken Dickey and he came out that afternoon. He found the problem was a leaking valve cover gasket. Ken returned the following day with his partner Jordan to replace the gaskets. That is such good service and is why I trust ARS! Ken is the best salesman y’all have. Good service is everything.

Customer service was excellent from both Alec and Jamil. They thoroughly explained my situation, stayed positive and worked with me. I would highly recommend them to anyone who needs ARS plumbing problems. Work is starting tomorrow!

James, the technician who performed the tuneup for our A/C, was very knowledgeable. He did a thorough job and gave us several useful tips. We highly recommend him!

Dwayne did a fantastic job and so quick fixing our drainage. He was very polite and kind, and we would use him again. We were very satisfied.

I had tankless water heater installation project. The ARS team - Tommy, Edgar, Eduardo, and Jesse very very courteous, professional, and provided in-depth explanation to my project. Cost was reasonable and fair. Highly recommend 👌.

HVAC senior technician Victor arrived to my home on time, did my furnace tune-up and was transparent in what he did up in my attic. He seems to work with honesty and integrity. He didnt try to upsell me or pressure me to buy anything nor did he find anything wrong with my furnace. Highly recommend him and this company.

Overall very satisfied with the service and the pricing was a bit high, but not ridiculous. The install was flawless. If I had any negatives, it was the request to sign the sales agreement before getting a copy to review. I was told it would not be sent until after I signed. It worked out, but I disagree with that process.

Thank you Tommy for giving my wife and I all the options and information we needed to replace our water heater. Thank you Enrique and your brother (sorry didnt get name), for stopping by and installing our new water heater! All three gentlemen were kind, courteous, knowledgeable, and honest. Yes, we could have gone somewhere else for cheaper, but didnt want to risk anything and these guys really went above and beyond to take care of us and give us their honest opinions!!

Jake came diagnosed and pinpointed the issue. Friendly and helpful. He called in Michael who completed the install. The price was less expensive than the competition company who also diagnosed, but technically not, because they didn’t pinpoint the issue. Grateful for their attentiveness to detail and fair pricing.

Despite getting delayed timely service through dispatch, David was a huge help when he arrived to us. David did an excellent job clearing our clogged kitchen sink. He took the time to explain the services and made the whole process feel much less daunting. During an already stressful holiday season, his professionalism and friendly demeanor made a big difference. Thank you, David, for your great work and for helping ease our stress!

Technician knows what is doing. He showed confidence and was straightforward with his presentation. No wishy washy. He got the job in 30 minutes, including my unsolicited and inaccurate suggestions. Very courteous. He earned the 5 stars.

Aaron came to our house for AC service and he is very professional. We are very happy with his work. Aaron clearly explained and clearly communicated all aspects of the inspection and cleaning process.

Michael Martinez with ARS was able to come same day. When parts needed weren’t available, he tracked them down on a Sunday to show up and fix my water meter issue. There was constant communication of the next step, estimated time frames, which I appreciated greatly to work around the issue. I cannot recommend Michael and ARS enough from the initial phone call to completion of work - 5-star and beyond service!

Punctual, quicker than expected and cleaned up everything after done. Took the time to help set up the new thermostats. We are very pleased and would recommend to everyone!!

Mr. Rivera and Cesar both very, knowledgable technicians. No question regarding retainment. Both acknowledged my concerns and suggestions. Best ARS installers yet. Mr Rivera identified other issues with the previous install taking corrective action, getting it right is his mission.My opinion both deserve a pay increase. Photos before and after install new plenum. Thank you Mr. Rivera and Mr. Cesar.

What great service I had from a gentlemen named Jonathan. He helped me had great customer service and answered all my questions and doubts. Highly recommend to request for his service.

Responding quickly to my request for information. Within a couple of hours came out to my house. Fixed my plumbing problem. Good communication throughout the process.

Simplified the process of replacing my warranty exchange with Lowe’s and installed the new system to my needs. Provided great information for me to make the decision that best suited me and provided superior installation services. Will definitely use them again!

ARS got us fixed up! The technician was very professional, he showed up on time, and accomodated the fact that I was not home. He offered other services but wasnt overly pushy. He explained the warranty and suggested another solution if this one failed within the warranty period. 10/10 will use again.

William did a great job. As soon as he saw what I had called in for he knew what needed to be done. And he was also able to fix another problem that I hadn’t mentioned when I scheduled the appointment. He got everything done quickly and working properly. Would definitely recommend him to do any other work in the future.

My ARS Tech for today, James, first of all was on time. During his tune up inspection James was courteous and very informative. I appreciate him pointing out all of the issues I will have to address. Thanks for a professional tech like James on your Service Team.

Outdoor spigot broke off. Walter Ochoa arrived shortly after the window his dispatch promised. Had it fixed in no time. Price was steep but what to expect on a Sunday on a holiday weekend. Highly recommend Walter Ochoa, the company ARS not so much.

The guys that came out were great, didnt charge me, and they were pretty prompt. But didnt fix my issue of main line clog- wouldve been 5 star had they fixed it with their special, sadly the next option was too much for me. I have no doubt they wouldve fixed it had I went that route.

Darieck did a great job and was very thorough in his work. Explained everything really well and was also very respectful of the property. Definitely would request him again for our bi-yearly maintenance.

The customer service was great.The ARS rep came out to my home and inspected my existing HVAC technology. He then educated me on their services. Once he was done I picked out the HVAC unit that I wanted. A couple hours later the ARS techs were on-site delivering and installed my new air-conditioning unit. They were professional, clean and efficient. Once they finished the install they cleaned up their work area. By then it was already cool in what is normally the hottest part of my home which is upstairs. I am now comfortable in my mancave. No longer sweating. Looking forward to having a Super Bowl party! Thank you ARS!

Excellent experience and detailed answers! Miguel was super professional from start to finish and I personally will be using ARS for every plumbing need going forward.

Best plumber visit ever. First time a felt I was not taken advantage And the explanation and cost were more than reasonable. Thank you Clyde.

Technician was friendly, knowledgeable and walked me through the whole AC Service process and pointed out what needed addressing will definitely use them again they were honest and helpful

Michael Martinez was fantastic. Quick, courteous, professional. Would recommend him to anyone needing plumbing services. Communicated effectively and provided pictures before and after.

The gentleman who came was the best one that I’ve ever had visit my home. He was totally professional and did an excellent job. Informed me of everything that he was going to do and gave me complete instruction after he was finished. I wish all of your servicemen were as professional, as this gentleman was and his helper as well

The crew that came to my house for a complete AC and heating unit replacement went above and beyond! They were fast and professional! Communicated extremely well and were very respectful of my property and my family! They cut zero corners and in fact went the extra mile everywhere possible!

Great service, my new HVAC has been working 100% no issue. All after installation preventative service calls are spot on. Just a note, every tech that has been to my house has been 100% professional and they know what they are doing. Thanks ⭐⭐⭐

As always, another great experience with ARS. Upon getting ready for bed last night, I noticed the 15yr old unit had finally went out. I made a call to ARS and was able to get a great salesperson by the name of Chris Burks that was able to get me the options available to me and help me make a decision and schedule install the same day. The install crew arrived between the estimated hours and we’re just as professional as Chris. I was greeted with the scope of work and the guys laid down drop cloths to protect my floors. This is the exact reason I suggest ARS to family and friends

The technician arrived on time, respected my space, and wore shoe covers. After diagnosing the issue with the AC unit, he explained what needed to be done and provided options to address the problem he found.

I recently had the pleasure of working with Adan Mendoza from ARS Rescue Rooter for my HVAC system, and I couldnt be more impressed! From the moment he arrived, his professionalism and expertise were evident. He took the time to thoroughly diagnose the issue, explaining each step of the process in a way that was easy to understand.Not only did he quickly identify the problem, but he also provided insightful recommendations for maintaining the system moving forward. His attention to detail and commitment to quality were truly remarkable.The repair was completed efficiently, and my HVAC system is now running better than ever! I greatly appreciate Adan’s hard work and dedication. I highly recommend him to anyone in need of HVAC services. Thank you for a job well done!

Jamil Thompson was a god send. He was knowledgeable, thorough, and most of all patient. He made sure we understood what was happening and what our options were. ARS was also very quick and able to get us in the next business day.

I cannot recommend ARS enough! My HVAC heating unit broke down in the middle of a freezing winter Sunday, and I was panicking. I called ARS and they responded immediately. Despite it being a weekend, their technician, Alex, arrived promptly, fully equipped, and ready to help.The technician was professional, knowledgeable, and took the time to explain the issue and the repair process. In no time, my heating unit was up and running again. Their dedication and commitment to customer service are truly unmatched.Thank you, ARS for going above and beyond to ensure my family stayed warm during a critical time. I will definitely use your services again and highly recommend them to anyone in need of HVAC repairs!

He definitely helped us out a lot very very imformative. He gave me a big relief with the electrician issues I have. Unlike the other company I called in they were trying to sell me stuff. With this one I really respect their integrity they are very professional and really trying to fix the problems you have. I could not stop saying thanks to the electrician to put my house back to where it was. Thank you so much to ARS EMPLOYEE: KENNETH DICKEY

We, as a family called Home Depot to inquire about options of new Ductwork and Insulation. With our home being 20 years old, it was time to do some upgrading in the attic area. This would help improve the cooling and heating component of our home, our bills would be more cost efficient and my hopes of helping me health wise breathe better. Home Depot now has a partnershIp with ARS/ Rescue Rooter and they were able to refer my business call/inquiry over to them. I received excellent services when calling to set up an appointment and stressed this was for an Estimate only of the work needed in the future. They informed me, yes it will be and there will be a representative to give options of finance, etc. to help. Now, Im going to express our representative who came out was Chad Jackson. He was on time, courteous and professional. All details regarding our current situation: the AC unit, the ductwork, the insulation and how we could improve things. My husband and I pondered on what was detailed verbally by Chad and we were impressed. The financial options helped us alot because of my disability and limited household income. So, with this said Chad truly understood our situation and gave us excellent services in what we needed first and some things could be addressed at a later time. He is an asset to the company because of his wealth of knowledge all things HVAC.Thank you.

Tech Michael Jankowski provided an excellent diagnostic and maintenance service. My heater is only 2 years old and he detected some issues from original installation and instructed me on it. Thanks!

Yes, I had a four hour window and by the time they got here it was like a 4 1/2 hour later I had unclogged my sink myself, but he did clean a drain for me so other than that, everything worked out fine. Good service

Tucker came out and did the $83 drain special. He cleared the drain but thought something else might be wrong. He called his boss Dameon to use a camera and nothing was found. I was not charged for that. They did a great job. I will definitely use ARS rescue rooter again. Also they actually have real people answering the phone. They were very helpful and polite. It was great doing business with them.

Austin was awesome came out got us unclogged quickly and was able to help us understand what happened how the plumbing system works. Also Austin was very knowledgeable about the entire scoop of plumbing and was able to articulate answers in away thats easy for someone who is not skilled in plumbing to understand.10/10 service!!!

Keith came to my home at the appropriate time and fixed the problem with the furnace. Took the time to make sure things were working. Gave me his card so I can call him if there is a problem. I might need a new thermostat. He offered to show me some and will install it if I needed. Very nice and professional.

My toilet hasnt been flushing right for a long time now. I reached out to ARS Rescue Rooter and got a call within minutes. I was able to have someone out within hours of the call and now my toilet finally flushes as it should! Fast, friendly professional service. 👌

Jonathan did a great job. He unclogged the sewer line from the clean out in under 30 minutes ,and explained the process of the service, options , and payment in good detail.

This was my first time using ARS/Rescue Rooter. Jonathan Barajas from ARS was the best. He was kind, smart, and knowledgeable. I greatly appreciate his above and beyond service. He gets 5 stars plus.I would definitely call ARS again.

Adam Mendoza did a great job. He explained me in detail the issues I have, and he did the right recommendations. He was clear, courteous and knowledgeable. I give a big kudos to him. Thank you.

The weather changed and I noticed although the heater was blowing, the house was not warming. I called ARS and they told me someone could come out between 12-4. About an hour or so later, they called to tell me, it would be toward the latter part of that window. Then they called when the technician was on the way. Thank you to Imani who took the initial call and to Casey who completed the work. I’ve used ARS in the past and I am always pleased with the service.

Victor was very polite and professional. And he also explained to me about my membership me about membership and others services which was very informative.

So far the new ac system is cooling my house after a month of no ac in texas heat. The inside temp went 4 deg. down in less than an hr.

As always ARS / Rescue Rooter helped us again. Our AC decided to take a nap and impact our Sunday afternoon. We knew who to call ARS, which was on Monday morning. Same day service call was scheduled within a surprising early timeframe. Adan Mendoza was our AC Service Tech, who was extremely professional and experienced. Explained the entire process along with suggestions. We were blessed to have him as our Service Tech.As always fair pricing along with choices!Thanks!Jeff A

I appreciate how fast they come out to take care of our plumbing issues! Always courteous and professional! We will continue to use ARS and highly recommend!

All the guys were polite, respectful, efficient and competent. Also appreciate the attention to quality and care taken to answer my questions, keep a clean work environment and walk me through the inspection with some maintenance insights.

Quick response and easy to deal with. Jonathan was so knowledgeable and explained everything to me. He worked and fixed our seal and was so polite.

I had Isaac Bryant coming out to fix the sewer problem with the toilets in the restaurant. He knew exactly what to do and fixed it in a timely manner. Very patient, knowledgeable and a very helpful guy. Thank You Isaac and ARS.

I spent most of the morning with ARSs technician James. He was very thorough in his assessment of our current hvac system. He made his recommendation based on our future needs as a family.

Our sink broke a week and a half ago in our kitchen.I called ARS/Rescue Rooter.Janurary 7th 2025 they came and put a new water heater in our home and did another amazing job at an incredible price.Today a Plumber named Johnathan came to our home and put a new kitchen faucet in for us.Johnathan had our faucet in and running better then our last faucet.He was extremely professional explained exactly what he had to do and it didnt even take 45 minutes to do the job.He answered any questions we had and again they gave us a great price as well as cleaned up the old equipment and threw it out for us.If you want the BEST WO4K DONE and at the BEST price dont call any where else then ARS/Rescue Rooter in Conroe.I guarantee 6ou will never go any place else once you see the quality of work they do and the prices they charge.Thank you again Johnathan and ARS/Rescue Rooter.Scott Szabo.

Kenny, and Geo were fantastic putting in our water heater. They were knowledgeable, experienced, skilled, communicative and hands on putting the system in our house.Tommy, explained the process fantastically and we came aboard since he explained the process concisely and was experienced in giving us our options after seeing our water heater needed replacement after so many years .He was the best,Later on some information that was not on the invoice and I got the two best people to get the right answers and that was Jeanette Bell and Abdiel in helping me deal with the warranty department. Jeanette told me to go up in the attic and get the serial number and model number off the equipment as well which was a huge remedy. With out them it would have been very difficult. Jessica was very helpful earlier on getting me the right people like Jeanette and getting Abdiel in contact with me.

Having them to fix my sink and light. Dispatch messed up the note(called me 4 times and still missing details) and scope of work, when Justin Chapel came over, he helped to my mom to get price right and fix the light. He provided a great service experience.

Mr. Jackson was nice and had the patience of explaining about the HVAC unit installation and any question I had. He showed me pictures to understand more of what he was explaining of all installations they will do and they did all that.

Dwayne was extremely nice and professional and took the time to explain how my pipes run and how everything works. Will definitely call and request him if I ever need service again.

Dewayne showed great service and customer service. He knew exactly what was wrong with our kitchen sink and fixed the problem within the hour. I would definitely request him again.

They are quick, friendly & informative, I was amazed at how efficient they were. My anxiety about calling a plumber seemed silly afterwards. They explained everything throughly. Called them at midnight, they scheduled me for 8am-12pm window for that morning, cleared out my 4in clean out quickly. Definitely use them again

Jamil Thompson arrived at my house promptly and assessed the issue I was experiencing. He provided me with 3 options to remedy my issue. We moved forward cleaning out my drain pipes and fixing the issues I had. Jamil was very knowledgeable, personable and was a great representative of ARS. I will definitely use ARS in the future!

Our water heater needed to be replaced. Went to Lowes and ARS was quick to call us to set up an appointmeny. Team came out this morning, they did a wonderful job. Very nice and professional. So happy to have hot water again

What an awesome young man! Came in fixed the problem. Was extremely nice and informative. ARS what an awesome company. Will be referring you every chance I can. God bless you all

The electrician Justin did a phenomenal job. The problem was resolved within seconds! He was very thorough, customer friendly, and professional in his service. Thank you!

The associate David was very knowledgeable and informative and service oriented. He did an excellent job in solving our plumbing issues. I would recommend DAVID everytime.

Chad Jackson at houston location!Is literally the best COMFORT ADVISOR! He is so amazing words cant describe! I would recommend him to everyone that is looking into ARS HOUSTON!He is the best! He will make sure everything moves & runs smoothly!

They came the same day within 3 hours. Very professional and did a great job fixing my issue. Thank you for being available on a Sunday evening.

Jamail provided the most detailed information on the “colonoscopy” of my main sewer line. Besides being very knowledgeable he is a very respectful and mindful young man! I highly recommend him!

Our clogged drain was cleared same day attentively and carefully by Eddie. Returned next day with Drain Specialist Damien to use camera on drain line. Work was performed in a friendly, competent manner.

I spoke with Matthew last week. He was wonderful, I called and spoke with Andre today. Who was likewise wonderful and got Jessie out here today and resolved the problem, Jesse took care of the problem said, If anything in the future, please let him know A. R. S has the best customer service of of any AC plumbing electrical service in Houston. I give them 5 stars.Plus 5 more stars.Every time I call they have someone out within hours. Thanks again for the wonderful service Toby Carter.

The technician Casimino T. Vasquez (aka) Cass was extremely informative, professional and superior in his due diligence to address the issues that my residence was experiencing. His intuitiveness to diagnosis the problem was spot on the money. He discussed in depth and detail as to the procedures that he was going to apply in order for me to achieve the desired results.His efforts only took 5 minutes to achieve the result of clearing the water line. Honorable & dedicated people often do their jobs very well and are not given any recognition by their profit driven employers.I want ARS to know Cass is a real asset to your company & not just another number.In addition to Cass performing his job at the highest level, he informed me that another ARS employee by the name of Chris Breazell was enroute to give me a camera view via the pipes that had been cleared.Chris too was extremely professional in explaining to me the degrading pipes that caused the issues. He detailed a solution a plausible outcome that would be beneficial for me in the long term.I appreciate these two highly motivated men that came to assist me in my time of despair.ARS you have real personnel that exceed their work requirements.Please give them the recognition that they definitely are entitled!!Respectfully,K. Trimble

This service call was to perform toilet repair and tankless water heater maintenance. The technician was professional, courteous, and polite. He provided an estimate of services prior to the work being done. I would recommend using ARS for your plumbing repair and services.

Austin was my technician helpful, knowledgeable and efficient. I liked his job. True top dog.🫡 👌 work took about an hour or so.

Jamil was the consummate professional from the moment that he arrived at the house. My daughter answered the door and he was extremely courteous. From that point he put on the protective coverings on his feet and asked if I could lead him to the kitchen and point out the problem. From that point he provided a diagnosis and even cleaned up after the previous plumber. He was extremely thorough in his explanation of the problem as well as the solution options.I sincerely appreciate his honesty and willingness to help.

Walter the plumbing technician is awesome.He installed a new toliet for us.Thanks,i will recommend you!

Needed a stuck bathroom shower cartridge replaced! ARS was fast, in expensive and professional! I’d recommend them to all my friends! Outstanding customer service!

Jake was our assigned plumber. He was knowledgeable and was able to solve the mysterious gusher spewing up from our front lawn. Did a great plumbing job and checked to make sure everything was in working order before leaving. Thanks Jake!

Min, Julio, and Ronny were fantastic! From start to finish, they made the process seamless. Once my appointment was scheduled, they provided regular updates on their arrival time, which I really appreciated. Upon arrival, they took extra care to protect my floors and keep the workspace tidy. The crew replaced my entire HVAC system and lineset, completing everything within about 6 hours with impressive efficiency. Their attention to detail was evident, as they left the work area spotless afterward. The team was friendly, knowledgeable, and eager to answer any questions I had. I couldn’t be happier with the service and highlyrecommend them for any HVAC needs! Special shoutout to Chris, the sales rep, who made it all possible by giving me a fantastic deal and helping me finally check this project off my list. I couldn’t be happier with the service and highly recommend them for any HVAC needs!

Decided to go with a tankless water heater. Excellent service. Ross completed the install, was professional and very knowledgeable and answered any questions we had. Highly recommended

James was awesome! He was on-time. Very polite and took the time to give me helpful information regarding the HVAC system.

Mr. Thomas was professional and courteous and we were fully satisfied with his work. We recommend his expertise and are thankful for his services.

The tech, David, took on a VERY challenging job that would try the patience of most people. He got the problem repaired in less than an hour due mainly to his persistence and willingness to try every possible alternative until one worked - way to go David.

Te coupon was honored for $83 or FREE to break up a drain block. The 75 electric snake waa impressive. It was what we needed!! THANK YOU FOR BEING SO PROMPT!

Miguel has good people skills and knows how to talk to people and understands that life happens and doesn’t just pour a bunch of bad news but looks for a solution. More of your people need to be like Miguel.

I desperately needed my toilet fixed on a Sunday. My hus had just had surgery and was unable to do the job. Walter Ochoa was prompt, extremely helpful and courteous.My toilet looks better than when it was new!Thank You

The Tech Daniel (Dan) arrived very timely. He was very courteous and technically proficient at has job.

Willem came by to do an A/C tune up. He was polite, professional, and showed up right at 12. He was quick and didnt leave a mess after he was done. The pricing was fair and the suggested recommendations were good to have in mind for the future.

The technician today was really good. He got straight to work and helped to unclog our kitchen sink. Would highly recommend.

I called regarding a clogged toilet; Casmino arrived at my door within a few hours and was very knowledgeable. He took care of unclogging the toilet and was finished and gone in 20 minutes at a great price!👍🏼

David was quick and did excellent work. He know his stuff and I would definitely recommend him for your plumbing needs

They were great! Professional and on time, and very thorough. Plus, they gave a total price up front (which was a little more than some others) and guaranteed there wouldnt be any additional costs. In the past, Ive had work done by others where halfway through, surprise surprise, suddenly there was new costs.Will definitely keep them saved for any additional work in the future!Update: had two have both AC units replaced (one had failed) and the guys came same day, and stayed until 1130 at night to finish the job!Unfortunately, a few days later one stopped working but they sent out a supervisor (Al, he was excellent) the next day. Turned out my old thermostat went bad so he grabbed one off the truck (removed from other job) and installed at no charge.Im upgrading to the nest system soon, so this was a very nice act to get me by until I get the new gear.Very happy with the new system.Kicking myself for waiting so long to replace.

Service was fast, friendly, and accurate. Technician came in with notes from 3 years ago which helped with resolving my upstairs sink clog due to AC drain line leading through it. Very careful in my home and informative into potential long term solutions for a problem caused by home builder. I appreciate the honesty and would highly recommend.

Ive used ARS many times over the years. This time my rowdy-rough-housing Grandboys literally shattered an upstairs toilet. Big mess upstairs, Big leak downstairs. 🙄 Ted showed up the same day to, evaluate water damage & order a new Kholer unit. Picked up, installed it and removed the damaged unit by 11am the next morning. My experience with ARS & all thier technicians has always been excellent, no matter the crazy problems Ive called them in on throughout the years. Highly recommend!! ❤️

I contacted ARS and they quickly dispatched a technician to my home. Jamil arrived during the scheduled appointment time. He was professional, thorough and also explained the process and answered all of my questions. I am extremely pleased with the level of service that I received. I would highly recommend Jamil and ARS.

The tech for our hot water heater did a great job. He was kind and courteous. He went above and beyond to help my mom call me about repairs.

These Guys are awesome. Dwayne was friendly and knows what he is doing. The price was very reasonable. Thank you so much for saving my day.

Words cant express the gratitude I have for a job well done! Efficient, effective, & expeditious! I highly recommend them for all of your plumbing needs! Thanks Ahuda! Kudos Miquel!! 👏 👏 👏 👏 👏

Adonna helped me book a same day appointment and it was a convenient time window, which I appreciate. Dwayne at ARS did a great job. He unclogged my drain and was informative about maintenance and services provided. I received all pricing up front, and was done in a timely manner. There was an issue with the ipad system, so it affected payment options for me. Hopefully, ARS will be able to resolve this, because everything else was fine. I’d give it 5 stars if it wasn’t for this issue. I understand these things can happen. The service was nearly seamless. This is my second time using this company. I would use them again and recommend them to a friend.

Great Service and Honesty. Jamil Thompson was Awesome in our Pluming service. He saved us Thousands. You Reap what you Sow. Thank You Jamil…5+ Stars here.

I want to give a big shout out to ARS for getting g out to my house for a same day service appointmen to help solve my water heater issue. Jake came out and explained our options in depth so we could make a decision on what we wanted to do. Ultimately the water heater went out and they were able to get us up and running with a new tank less system in 1 day. Really appreciate it team.

Darieck was amazing. Very helpful and answered all of my questions, making me feel comfortable with the replacement parts. Extremely prompt and good timing. Would highly recommend Darieck!

Thomas the technician was timely professional and knowledgeable.Efficient in his work and explained both options to me and my family.Gabriel Jacinto was knowledgeable of the systems for my home to include my dehumidifier.Discuss ARS service plans and review filters and next steps.

Jamil came in very polite, respectful, knowledgeable & Professional. He took care of the problem quickly and gave us a very fair price. He pointed out some things that may cause problems in the future - our house is older and we are aware of some probable issues and what ARS offers is some preventative measures that will be easier & less expensive in the long run. We believe in the old adage an ounce of prevention is better than a pound of cure so this is something we will follow up on.Weve been in this house 29 years and this is the 2nd or 3rd time we have called ARS & probably will not be the last.

Thaddeus was very nice. He communicated what needed to done and executed. I’m pleased with ARS and the work. Thank you!

The technician was informative, quick and very affordable! We are impressed with the service we received and will definitely look to them for any future issues.

Alexi is great technician. He is very polite and detailed. He helped me diagnostic problem and also tell me what was the issue.

Employee Jamil Thompson was very professional and polite when attending to the plumbing issues. He was very neat and organized. He completed the required tasks in a timely manner. I would definitely recommend him and the company for any services they provide.

Walter was great! He did an excellent job at fixing my shoe wet head! Customer service was wonderful! Would use them again.

Tucker was my technician, and he was very friendly, respectful and thorough. He gave great attention to the issue and tested other theories of the issue to make sure he had the correct fix. He cleaned up after the job and was easy to communicate with. Highly recommend.